Faculty and Executive Leadership Directory
PhD, Operations and Information Management, The Wharton School, University of Pennsylvania
MA, Statistics, The Wharton School, University of Pennsylvania
MSc, Operations Management, University of Chile
BS, Industrial Engineering, University of Chile
At Haas since 2012
2012 – present, Assistant Professor, Haas School of Business
Current Research and Interests
- Business Model Innovation
- Business Analytics
- Service Innovation
- Operations Strategy
- Operation-Marketing Interface
Selected Papers and Publications
- Guajardo, J.A., M.A. Cohen, S. Netessine. 2016. Service Competition and Product Quality in the U.S. Automobile Industry. Management Science, 62(7) 1860–1877.
- Guajardo, J.A., M.A. Cohen, S.-H. Kim, S. Netessine. 2012. Impact of Performance-Based Contracting on Product Reliability: An Empirical Study.Management Science, 58(5) 961-979.
- Guajardo, J.A., R. Weber, J, Miranda. 2010. A Model Updating Strategy for Predicting Time Series with Seasonal Patterns. 2010, Applied Soft Computing, 10(1) 276-283.
- Guajardo, J.A., J. Miranda, R. Weber. 2006. A Forecasting Methodology using Support Vector Regression and Dynamic Feature Selection. 2006, Journal of Information and Knowledge Management, 5(4) 329-335.
Honors and Awards
Fisher Center for Business Analytics research grant, 2017
Earned membership in “Club 6” for teaching excellence (Fall 2017, Fall 2016, Fall 2015)
Finalist, 2015 MSOM Service Management SIG Prize (for the best paper published on service management in the last three years)
Barbara and Gerson Bakar Faculty Fellow, 2015
Garwood Center for Corporate Innovation Faculty Research Grant Award, 2013
Garwood Center for Corporate Innovation Faculty Research Grant Award, 2012
Finalist, 2010 MSOM student paper competition
Winner, 2010 Juran Fellowship (Joseph M. Juran Center for Leadership in Quality at the University of Minnesota)
Wharton Risk Center Russell Ackoff Doctoral Student Fellowship, 2009 and 2010
Doctoral Fellowship, The Wharton School, University of Pennsylvania, 2007-2011
Faculty Directory: Alphabetical Listing
Faculty Directory: Listing by Department
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