BBA, Business, University of Notre Dame MPH, Public Health, University of California, Los Angeles MBA, Business Administration, University of Chicago PhD, Behavioral Science, University of Chicago
At Haas since 1998 1998 - present, Professor of Health Policy and Management, UC Berkeley School of Public Health 1998 - present, Professor of Organizational Behavior, Haas School of Business 1998 - present, Member, Institute for Personality and Social Research 1998 - present, Member, Industrial Relations Institute, UC Berkeley 1998 - present, Institute for Health Policy Research, UC San Francisco, affiliated 1998 - present, Department of Sociology, affiliated
2002 - 2012, Dean, UC Berkeley School of Public Health 2004 - 2005, Professor, PH 223C and BA299H: Strategic Management and the Organization of Health Services 2000 - 2002, Chair, Center for Health Research, Institute for Business and Economics Research
External Service and Assignments
Member, Institute of Medicine Committee, "Designing the 21st Century Health System"
Member, Board of Directors, Health Research and Educational Trust
Member, Board of Directors, National Center for Health Care Leadership
Dean, School of Public Health, UC Berkeley
Member, National Advisory Council, Robert Wood Johnson Health Policy Investigator Fellowship Program
Blue Cross of California Distinguished Professor of Health Policy and Management School of Public Health, UC Berkeley
Professor of Organization Behavior, Haas School of Business
Member, Center for Health Research, UC Berkeley
Member, Industrial Relations Institute, UC Berkeley
Member, Institute for Personality and Social Research, UC Berkeley
Current Research and Interests
Organizational correlates of quality and outcomes of care
Evaluation of total quality management and community-based health improvement initiatives
Strategic change in the health care sector-e.g. Evolution of integrated delivery systems
Strategic alliances between physicians and other health care entities
Selected Papers and Publications
Health Care Management: Organization Design and Behavior, 5th ed., with A.D. Kaluzny, et al. Albany, NY: Delmar, 2005.
"The Role of Perceived Team Effectiveness in Improving Chronic Illness Care," with J.A. Marsteller, et al. Medical Care 42, no. 11 (November 2004):1040-1048.
"External Incentives, Information Technology, and Organized Processes to Improve Health Care Quality for Patients with Chronic Diseases," with L. Casalino, et al. Journal of the American Medical Association 289, no. 4 (22/29 January 2003): 434-441.
"Beauty Is in the Eye of the Beholder: The Impact of Organizational Identification, Identity, and Image on the Cooperative Behaviors of Physicians," with J.M. Dukerich and B.R. Golden. Administrative Science Quarterly 47 (2002): 507-533.
"Improving the Quality of Health Care in the United Kingdom and the United States: A Framework for Change," with E. Ferlie. The Milbank Quarterly 79, no. 2 (2001): 281-316.
Strategic Management and the Organization of Health Services, PH 223C and BA299H
Chair and member of doctoral dissertation committees
Honors and Awards
American Hospital Association National Honorary Membership, 1999
Distinguished Investigator Award, Association for Health Services Research and Health Policy, 1998
Gold Medal Award, American College of Healthcare Executives, 1998
Baxter Health Services Research Prize for distinguished contributions to the improved health of the public through innovative health services research, 1995
Elected a Distinguished Fellow of the Association for Health Services Research, 1995
Corning Award, American Society of Health Planning, 1995
Elected to honorary fellowship in the American Academy of Medical Administrators, 1994
Elected to Institute of Medicine, National Academy of Sciences, 1986