Faculty & Research

Faculty and Executive Leadership Directory

Rachel Chen

Email: click on the envelope icon below for full email address
Academic Status: On duty
Office Hours: By appointment
Personal Homepage: https://gsm.ucdavis.edu/faculty/rachel-chen
Curriculum Vitae (in PDF format, Acrobat Reader required)


PhD, Cornell University, 2003

MS, Cornell University, 2002

MS, Fudan University, 1998

Positions Held

At Haas since 2018:

2018 – Present Visiting Professor, Haas School of Management

2017 – Present Professor, Graduate School of Management, UC Davis

External Service and Assignments

Senior Editor, Production and Operations Management Associate Editor

IIE Transactions Associate Editor

Decision Science Journal

Current Research and Interests

  • Pricing
  • Product Returns
  • Buyer Valuation Uncertainty
  • Healthcare

Selected Papers and Publications

  • “Sequencing and Scheduling Appointments with Potential Call-In Patients,” with L. Robinson. Production and Operations Management (2014) 23(9) 1522–1538.
  • “Opaque Distribution Channels for Competing Service Providers: Posted Price vs. Name-Your-Own-Price Mechanisms,” with E. Gal-Or and P. Roma. Operations Research (2014) 62(4) 733–750.
  • “Quality Provision with Heterogeneous Consumer Reservation Utilities,” with L. Chu and L. Qi. Production and Operations Management (2016) 25(5) 883-901.
  • “Reward-based crowdfunding campaigns: informational value and access to venture capital,” with E. Gal-Or and P. Roma. Forthcoming, Information System Research.


  • Managing Operational Excellence
  • Operations
  • Decision Making

Honors and Awards

Outstanding Associate Editor, Decision Sciences, 2017

Faculty Directory: Alphabetical Listing
Faculty Directory: Listing by Department

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